WHAT NEEDS TO BE RESILIENT?
Resilience requires a deep understanding of how the essential outcomes you provide to stakeholders are achieved, from end-to-end and surface to core, to detect vulnerabilities.
An outcome-focused perspective allows organisations to examine alternative means of meeting customer or other key stakeholder’s expectations in the event of a disruption.
Dealing with more complex and severe scenarios means adjusting from a pre-planned recovery of asset approach to a much more adaptive response, prioritising essential service outcomes – this requires flexibility in both mindset and design.
Managers are regularly called upon to make decisions in order to resolve business problems. This article explains how to gather and use the best evidence when making decisions.
A new global study by Cranfield School of Management and BSI (British Standards Institution) assesses research and best-practice on organizational resilience and offers today’s business leaders a clear framework to help them manage risk and adapt for future business...
Email me with any questions or enquiries or send me a message via linkedin or twitter. I would be happy to answer your questions and set up a phone call or meeting with you.