WHAT NEEDS TO BE RESILIENT?
Resilience requires a deep understanding of how the essential outcomes you provide to stakeholders are achieved, from end-to-end and surface to core, to detect vulnerabilities.
An outcome-focused perspective allows organisations to examine alternative means of meeting customer or other key stakeholder’s expectations in the event of a disruption.
Dealing with more complex and severe scenarios means adjusting from a pre-planned recovery of asset approach to a much more adaptive response, prioritising essential service outcomes – this requires flexibility in both mindset and design.
This book provides unique insights into organizational change following extreme events and realistic guidance for improving change implementation.
Thought leaders from across the sector and academia discuss risk management and resilience in a fast-moving digital age when board members need to keep pace with business transformation.
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